4-Step Strategy to Reduce xTWO Store’s Bounce Rate by 15.04%

A Tattoo

About The Client

xTWO Store is a leading e-commerce platform in the UK specializing in high-quality home improvement and bathroom products. The company aimed to reduce its bounce rate and improve user retention through strategic optimizations.

Challenges

  • High Bounce Rates: Key product pages were seeing early exits.
  • Slow Mobile Speeds: Heavy images and scripts hurt load times.
  • Cluttered Navigation: Users struggled to find what they needed.
  • Weak CTAs: Buttons lacked visibility and urgency.
  • Inconsistent Content: Product descriptions and layouts varied, affecting trust.

Objectives

  • Minimize bounce rate by optimizing website speed, content, and navigation.
  • Improve user engagement and retention through a seamless browsing experience.
  • Enhance CTA effectiveness to drive interactions and reduce early exits.

Solution

1

Speed Optimization

Optimized images, enabled caching, and applied mobile-first design for faster, better usability.

2

Content Optimization

Improved readability with structured formatting, concise messaging, better product descriptions, videos, and interactive elements.

3

Link Optimization

Simplified menu for navigation, improved internal linking, and guided users to reduce exits.

4

CTA Optimization

Optimized CTA buttons for visibility and relevance, A/B tested variations for maximum effectiveness.

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Results

Bounce Rate Reduction: 15.04% decrease.

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Bounce Rate Reduction

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Objective

  • Double the organic traffic
  • Rank for high-intent keywords (e.g. “Italian restaurant Singapore”)
  • Increase table bookings via organic discovery
Industry:
Home Appliances
Duration:
1 year
Services:
SEO
Location:
UK
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